Website Maintenance and Support for UK WordPress Sites.
Your website never sleeps, and neither does our protection. While you focus on running your business, we keep your WordPress site fast, secure, and performing at its peak. High speed hosting and backups start from £25 a month, and hosting and maintenance Care Plans from £50 a month.
Uptime
Maintained
Daily Backups
(Up to 90-Day Retention)
Monitoring
Active
Renewable Energy
Hosting
The Hidden Cost of Neglecting Your Website
Your website is like any valuable business asset, ignore it, and it deteriorates. But unlike physical assets, website problems can escalate from minor to catastrophic in hours.
One security breach can cost thousands. One day of downtime can damage reputation permanently. Yet most businesses only think about maintenance after disaster strikes.
What happens without proper maintenance:
Security breaches exposing customer data
Plugin conflicts breaking functionality
Speed degradation losing visitors
Backup failures risking everything
SEO penalties from outdated code
Compatibility issues with browsers/devices
Our Website Maintenance Services.
Proactive Protection, Not Reactive Panic
We don’t wait for problems to appear. Our maintenance service actively monitors, updates, and optimises your website continuously, catching issues before they impact your business.
WordPress Maintenance Plans and Pricing.
Compare Website Maintenance Plans.
| Care Plan | Hosting Only | Essential Care | Pro Care |
|---|---|---|---|
| Monthly price | £25 | £50 | £95 |
| Hosting and backups | |||
| UK-based managed hosting | Yes | Yes | Yes |
| SSL certificates | Yes | Yes | Yes |
| Daily backups kept for | 30 days | 90 days | 90 days |
| Server monitoring | Basic | Basic | Uptime alerts |
| Security and updates | |||
| WordPress core, plugin and theme updates | ✗ | Monthly | Weekly |
| Security monitoring and firewall | ✗ | Yes | Yes |
| Malware scanning and removal | ✗ | Yes | Yes |
| Brute force protection and vulnerability patching | ✗ | Yes | Yes |
| Support and extras | |||
| Website changes each month | ✗ | ✗ | Up to 1 hour |
| Priority response | ✗ | ✗ | 24-48 hours |
| Monthly performance reports | ✗ | ✗ | Yes |
| Dedicated support contact | ✗ | ✗ | Yes |
| Premium performance, security and SEO tools | ✗ | ✗ | Yes |
| Best for | |||
| Ideal site | Small brochure sites | Active business websites | E-commerce and high-traffic sites |
All plans are month-to-month, with no lock-in contract.
Additional Support Options.
For businesses needing more than the 1 hour included in Pro Care, we offer flexible support retainers with preferential rates.
Monthly support packages available from 3 hours upward
Contact us to discuss the best support package for your needs. We’ll create a tailored solution that matches your requirements and budget.
What's Included in Every Care Plan.
The Real Value of Professional Maintenance.
Prevent, Don't Repair
Recovering a hacked website can cost thousands in repairs, downtime and lost sales. Our Essential Care plan is £50 a month.
Prevention isn't just cheaper. It protects your reputation, rankings, and customer trust.
Time Is Money
Your time is better spent growing your business than managing website updates. Our care plans handle all the technical maintenance, giving you back valuable hours each month.
Premium Tools Included
Pro Care clients receive access to professional-grade tools and premium solutions that would cost significantly more if purchased individually. The value of included tools often exceeds the monthly plan cost.
How We're Different.
Proactive, Not Reactive
We don't wait for you to report problems. Our monitoring catches issues before you or your customers notice them.
Real People, Real Support
UK-based team members who know your site. No tickets to anonymous support desks.
WordPress Specialists
We don't maintain "websites", we maintain WordPress sites specifically. Deep expertise in the platform that powers 43% of the web.
No Lock-In Contracts
Month-to-month service. Stay because we deliver value, not because you're trapped.
Transparent Process
Detailed reports show exactly what we've done, what we've found, and what's planned.
Website Maintenance and Support
Maintenance and support sound like the same thing, but they cover different work, done at different times, often by different people. Maintenance is the technical side: keeping WordPress core, plugins and themes updated, taking regular backups, watching for security threats, and monitoring the site so problems are caught early, on a schedule, whether or not anything currently looks wrong.
Support is the human side, covering requests that come up as a business changes: updating a page, swapping an image, fixing something a visitor has reported, or asking for advice on making a change safely. Most businesses need website maintenance and support together, not as separate purchases from separate providers, so nothing falls into the gap between the two.
What ongoing maintenance and support cover:
WordPress core, plugin and theme updates
Regular backups taken on a schedule
Ongoing monitoring for security threats
Page updates and content changes
Fixes for issues visitors report
Advice on making changes safely
What a WordPress Maintenance Service Covers
A proper WordPress maintenance service goes further than clicking update when a notification appears. Core, plugin and theme updates should be checked on a staging copy of the site first, so anything that might conflict or break a layout is caught before it reaches the live site. Backups are the other half of the picture: taking a backup only matters if it can actually be restored, so a proper provider tests restores periodically rather than assuming the file is good.
Good care isn’t just applying updates. It’s staging checks before anything goes live, tested backups, hardened security and performance work that keeps a WordPress site reliable as it grows. For UK businesses, that also means fitting round UK hosting, UK working hours and UK data protection expectations, delivered by people who understand what running a business on WordPress actually involves day to day.
If you would rather see the work laid out step by step first, our WordPress website maintenance guide includes a weekly, monthly, quarterly and yearly checklist.
- Firewall rules and login protection in place
- Regular scans for malware or file changes
- Database cleanup and image optimisation for speed
- Caching set up to keep pages fast
- Work that fits UK hosting and hours
Choosing Between Website Maintenance Companies.
Who Does the Work
Some providers hand every update to whoever is free that day, while others assign one consistent person who gets to know your site over time and how it's built.
Testing Before Going Live
Ask whether updates are checked on a staging copy first, so a plugin conflict or a broken layout is caught before your visitors ever see it happen on the live site.
Backup Retention and Restores
Ask how long backups are kept for, where they are stored, and whether restores are actually tested rather than just taken, since a backup nobody has tried restoring is an assumption, not a safety net.
What's Included, What's Extra
Get clear on what is included in the service and what gets billed separately, since content changes, plugin conflicts and larger fixes can sit on either side of that line depending on the provider.
Access and Ownership
Ask about access and ownership: you should be able to see who has admin access to your site, and you should own your domain, hosting and content outright, not the agency that built it.
Common
Maintenance Questions.
How much does website maintenance cost in the UK?
Our care plans cost £25, £50 or £95 a month. Hosting Only (£25) covers UK-based managed hosting, daily backups and SSL. Essential Care (£50) adds monthly updates, security monitoring and malware removal. Pro Care (£95) adds weekly updates, up to an hour of website changes each month and priority support.
Which care plan do I need?
Hosting Only suits small brochure sites that rarely change. Essential Care suits most active business websites that need regular updates and security cover. Pro Care is built for e-commerce sites, busy blogs and businesses that want small changes made each month. Not sure? Get in touch and we’ll tell you which plan fits your site.
What is the difference between Essential Care and Pro Care?
Both include managed hosting, 90-day backups and full security cover. Pro Care moves updates from monthly to weekly and adds up to 1 hour of website changes a month, a 24-48 hour priority response, uptime alerts, monthly performance reports, a dedicated support contact and premium performance, security and SEO tools.
Do I really need website maintenance services if my site is working fine?
Every WordPress site needs updates for security and compatibility. Hackers specifically target outdated sites. “Working fine” today doesn’t mean safe tomorrow.
Can't I just update plugins myself?
You can, but updates can conflict, break layouts, or cause compatibility issues. We test updates on staging sites first and know which updates need special attention.
What happens if something breaks during an update?
We test all updates before applying them. If issues arise, we immediately roll back and find solutions. You’re covered.
Are premium tools really included?
Yes. Pro Care plans include access to professional tools that enhance performance, security, and functionality. The exact tools provided depend on your site’s needs and setup.
What if I need changes beyond maintenance?
Pro Care includes 1 hour monthly. For additional work, we offer flexible support packages or can quote on a project basis.
Can you maintain sites you didn't build?
Absolutely. We maintain WordPress sites built by anyone, though we may recommend initial cleanup or optimisation.
What about hosting, is it included?
All plans include UK-based managed hosting. No need for separate hosting arrangements.
Do I have to sign a long contract?
No. All plans are month-to-month, with no lock-in contract.
Starting Your Protection Today.
Simple Onboarding Process
Choose Your Plan
Select the care level that matches your needs
Site
Audit
We review your current setup
Initial Optimisation
Clean up and secure your site
Ongoing Protection
Automatic monitoring and maintenance begins
Monthly Reporting
Stay informed without the work
Emergency Recovery Services
Already experiencing issues?
If your site is currently hacked, broken, or offline, we offer emergency recovery services:
- Malware removal and cleaning
- Hack recovery and hardening
- Broken site repair
- Performance emergency fixes
- Data recovery services
Emergency services from £500 depending on severity
For Agencies & Resellers
Offer maintenance to your clients without the overhead:
- White-label maintenance services
- Agency partner pricing
- Dedicated account management
- Custom reporting with your branding
- Technical escalation support
Websites We Maintain.
British Commercial Vehicle Museum
We built the museum's website in 2019 and have hosted, maintained and updated it ever since, from King Street in Leyland to visitors across the UK.
Whittakers Schoolwear
Hosting and ongoing development since 2017, scaling their WooCommerce store from 15.6K to 176K peak active users with 99.9% uptime.
Marldon and Preston Pools
Two Preston-area businesses whose websites we host and maintain alongside their web design, SEO and graphic design.
Website Maintenance Case Study.
Client.
Whittakers Schoolwear
Project Highlights.
Challenge.
Managing explosive traffic growth in a seasonal e-commerce market for school uniforms, with peak demand overwhelming standard infrastructure
Our Solution.
Custom website build with scalable hosting infrastructure, advanced security, and speed optimisation to support high-volume user interactions, delivered through an 8+ year strategic partnership
- 176K Peak Active Users (1,028% growth)
- 3.4M Peak Event Count
- 1,121% New User Growth
- 99.9% Uptime Maintained
- Zero Downtime During Peaks
- Custom WordPress E-commerce Development
- “Find Your School” Interactive Tool
- Scalable Hosting Infrastructure
- Advanced Security Implementation
- Ongoing Maintenance & Optimisation
Special Considerations.
Tailored Solutions for Every Client
We understand that every website and business has unique needs. Whether you’re an existing client with specific arrangements or a new client looking for the right fit, we’ll work with you to create a maintenance solution that makes sense for your situation.
Flexible Transition Options
For clients with existing setups or specific requirements, we offer flexible transition paths and customised solutions. Contact us to discuss how we can best support your website’s ongoing needs.
Your Website Deserves Professional Care.
Stop treating your website like a set-and-forget brochure. It’s a living business asset that needs professional attention to thrive.
Start your protection today.